Hi, we are working with Smartshooter (grid licensed version, 3.21.0) with a 45 Canon Rebel T5 setup, on a Windows 7 Ultimate PC, using 2 USB PCIExpress cards/thunderbolt).
We execute Smartshooter and then we start connecting the usb powered hubs with 3.0 cables, each of which has between 5 and 7 cameras. Once the software recognizes 30 cameras it stops responding and there it freezes. This is random, and doesn´t seem to follow a pattern: sometimes we can see 35 cameras and other times 29, and when we click “connect” or “refresh” button it continues in “Busy” mode.
As suggested in forums, we are using a couple of USB PCIExpress card (2 x Sonnet USB 3-4PM-E Allegro 4 port USB 3.0)
At this moment, the problem doesn’t seem to be related to the PC hardware (all the 45 cameras are detected by the PC)
Just wanted to make sure I had a good a understanding how your program works is there a video that breaks it down also make sure I am trying to Pro version